
Terms & Conditions.
Please read our booking terms and conditions before confirming your reservation with Remoza Tours.
Booking & Reservations.
Reservations can be made through our website, by email or via WhatsApp. Once we understand your travel dates and preferences, our team prepares a tailored proposal with pricing, inclusions and a suggested itinerary.
For Egypt Packages and Nile Cruise Packages, a booking is officially confirmed once the required deposit has been received. For Day Tours, your reservation is confirmed as soon as we acknowledge your booking — no advance payment is required.
Payment Policy.
Pay on the Day
- Cash payment accepted.
- Credit cards accepted.
- No advance payment required.
- Payment is made on the day of the tour.
25% for Confirmation
- 25% deposit to confirm your booking.
- Remaining balance paid upon arrival.
- Cash or credit card accepted on arrival.

Cancellation Policy.
- More than 30 days before arrival: Full refund of the amount paid.
- 15–30 days before arrival: 75% refund of the amount paid.
- 7–14 days before arrival: 50% refund of the amount paid.
- Less than 7 days before arrival: No refund, as hotels, Nile cruises, transportation and other travel services will already have been confirmed.
- No-show or unused services: Non-refundable.
Children Policy.
- Children under 2 years: complimentary on most services.
- Children 2–5 years: enjoy significant discounts on tours and packages.
- Children 6–11 years: reduced child rates when sharing a room with parents.
- Children 12+ years: charged at the standard adult rate.
Exact rates may vary by hotel, Nile cruise and service — confirmed at the time of booking.
Pricing & Guarantee.
All prices displayed on our website are indicative and may change before your booking is confirmed, based on availability, seasonality and travel dates.
Once your booking is confirmed and your deposit received, the agreed price is guaranteed and will not increase — even if published rates change afterwards.
Hotel Accommodation.
Hotel accommodation is offered in three categories:
- Standard — comfortable 4-star hotels in central locations.
- Deluxe — premium 5-star hotels with elevated service.
- Luxury — flagship 5-star and boutique properties with exceptional amenities.
Specific hotel names are confirmed after your booking is finalized, based on availability and your chosen category.
Nile Cruises.
Nile Cruises are available in three categories:
- Standard — well-appointed 4-star vessels with full-board dining.
- Deluxe — premium 5-star cruisers with refined interiors and service.
- Luxury — flagship 5-star vessels featuring spacious suites and elevated amenities.
Specific cruise vessels are assigned according to availability at the time of confirmation, always matching your chosen category.
Passport & Visa.
Guests are responsible for holding valid passports, entry visas and any travel documents required for entering Egypt and returning to their country of origin.
Passports should generally be valid for at least six months beyond your travel dates. We are happy to advise on visa options, but the final responsibility rests with the traveler.
Health & Special Requests.
Dietary requirements, allergies, mobility assistance, celebrations and any other special requests should be communicated to our team before arrival so we can arrange the appropriate accommodations with hotels, restaurants and cruises.
We strongly recommend that all travelers hold comprehensive travel insurance covering medical expenses, trip cancellation and personal belongings for the duration of their journey.
Speak with our travel team.
Our specialists are happy to clarify any part of these terms before you confirm your booking.
