{"id":15507,"date":"2026-04-27T15:55:36","date_gmt":"2026-04-27T15:55:36","guid":{"rendered":"https:\/\/remozatours.com\/?page_id=15507"},"modified":"2026-04-27T15:57:17","modified_gmt":"2026-04-27T15:57:17","slug":"return-cancellation-policy","status":"publish","type":"page","link":"https:\/\/remozatours.com\/pl\/zasady-anulowania-zwrotow\/","title":{"rendered":"Zasady zwrot\u00f3w i anulowania"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Zasady zwrot\u00f3w i anulowania<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W Remoza Tours d\u0105\u017cymy do zapewnienia elastycznych i przejrzystych warunk\u00f3w rezerwacji dla wszystkich naszych klient\u00f3w. Prosimy o dok\u0142adne zapoznanie si\u0119 z nasz\u0105 polityk\u0105 zwrot\u00f3w i anulowania rezerwacji przed potwierdzeniem rezerwacji.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Anulowanie przez Klienta<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dokonano anulowania <strong>48 godzin lub wi\u0119cej<\/strong> przed planowan\u0105 dat\u0105 wycieczki otrzymasz <strong>pe\u0142ny zwrot pieni\u0119dzy<\/strong>.<\/li>\n\n\n\n<li>Dokonano anulowania <strong>24\u201348 godzin<\/strong> przed wycieczk\u0105 otrzyma <strong>Zwrot 50%<\/strong>.<\/li>\n\n\n\n<li>Dokonano anulowania <strong>mniej ni\u017c 24 godziny<\/strong> przed wycieczk\u0105 lub <strong>nieobecno\u015b\u0107<\/strong> Czy <strong>nie podlega zwrotowi<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Anulowanie przez Sp\u00f3\u0142k\u0119<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">W rzadkich przypadkach Remoza Tours mo\u017ce by\u0107 zmuszona odwo\u0142a\u0107 lub prze\u0142o\u017cy\u0107 wycieczk\u0119 z powodu:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Warunki atmosferyczne<\/li>\n\n\n\n<li>Obawy dotycz\u0105ce bezpiecze\u0144stwa<\/li>\n\n\n\n<li>Problemy operacyjne<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">W takich przypadkach klientom zostanie zaoferowane:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>pe\u0142ny zwrot pieni\u0119dzy<\/strong>, Lub<\/li>\n\n\n\n<li>Opcja do <strong>prze\u0142o\u017cy\u0107<\/strong> na inny dost\u0119pny termin<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Polityka zwrot\u00f3w<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zwroty pieni\u0119dzy b\u0119d\u0105 przetwarzane za pomoc\u0105 <strong>ta sama metoda p\u0142atno\u015bci<\/strong> u\u017cyte podczas rezerwacji.<\/li>\n\n\n\n<li>Przetwarzanie zwrotu mo\u017ce potrwa\u0107 <strong>5\u201310 dni roboczych<\/strong>, w zale\u017cno\u015bci od banku lub dostawcy p\u0142atno\u015bci.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Zmiany i modyfikacje<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Klienci mog\u0105 co najmniej raz poprosi\u0107 o zmian\u0119 swojej rezerwacji (data, godzina lub us\u0142uga). <strong>24 godziny wcze\u015bniej<\/strong>, w zale\u017cno\u015bci od dost\u0119pno\u015bci.<\/li>\n\n\n\n<li>Do\u0142o\u017cymy wszelkich stara\u0144, aby uwzgl\u0119dni\u0107 zmiany, ale s\u0105 one <strong>nie gwarantowane<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Zasady dotycz\u0105ce p\u00f3\u017anego przybycia<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je\u017celi klient sp\u00f3\u017ani si\u0119 i opu\u015bci wycieczk\u0119, b\u0119dzie to traktowane jako <strong>nieobecno\u015b\u0107<\/strong>, i nie b\u0119dzie zwrotu pieni\u0119dzy.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Warunki szczeg\u00f3lne<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Niekt\u00f3re wycieczki (np. wycieczki prywatne, wycieczki d\u0142ugodystansowe, takie jak zwiedzanie \u015bwi\u0105ty\u0144 w Abu Simbel lub pakiety dostosowane do indywidualnych potrzeb) mog\u0105 obejmowa\u0107: <strong>r\u00f3\u017cne warunki anulowania<\/strong>, co zostanie wyra\u017anie wskazane w momencie rezerwacji.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Skontaktuj si\u0119 z nami<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Je\u015bli chcesz anulowa\u0107 lub zmieni\u0107 rezerwacj\u0119, skontaktuj si\u0119 z nami jak najszybciej:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce7 E-mail: <a>info@remozatours.com<\/a><\/li>\n\n\n\n<li>\ud83d\udcde Telefon \/ WhatsApp: +(+20) 1062591849<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u2714 Wa\u017cna uwaga<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Potwierdzaj\u0105c rezerwacj\u0119 w Remoza Tours, akceptujesz warunki okre\u015blone w niniejszej Polityce zwrot\u00f3w i anulowania.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Cancellation Policy At Remoza Tours, we aim to provide flexible and transparent booking conditions for all our customers. Please read our return and cancellation policy carefully before confirming your booking. 1. Cancellation by the Customer 2. Cancellation by the Company In rare cases, Remoza Tours may need to cancel or reschedule a tour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14800,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15507","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return &amp; Cancellation Policy - Remoza Tours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/remozatours.com\/pl\/zasady-anulowania-zwrotow\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Cancellation Policy - Remoza Tours\" \/>\n<meta property=\"og:description\" content=\"Return &amp; Cancellation Policy At Remoza Tours, we aim to provide flexible and transparent booking conditions for all our customers. 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