{"id":15507,"date":"2026-04-27T15:55:36","date_gmt":"2026-04-27T15:55:36","guid":{"rendered":"https:\/\/remozatours.com\/?page_id=15507"},"modified":"2026-04-27T15:57:17","modified_gmt":"2026-04-27T15:57:17","slug":"return-cancellation-policy","status":"publish","type":"page","link":"https:\/\/remozatours.com\/it\/politica-di-cancellazione-del-reso\/","title":{"rendered":"Politica di reso e cancellazione"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Politica di reso e cancellazione<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Noi di Remoza Tours ci impegniamo a fornire condizioni di prenotazione flessibili e trasparenti a tutti i nostri clienti. Vi preghiamo di leggere attentamente la nostra politica di reso e cancellazione prima di confermare la prenotazione.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Annullamento da parte del cliente<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellazioni effettuate <strong>48 ore o pi\u00f9<\/strong> prima della data del tour programmato ricever\u00e0 un <strong>rimborso completo<\/strong>.<\/li>\n\n\n\n<li>Cancellazioni effettuate <strong>24\u201348 ore<\/strong> prima del tour verr\u00e0 ricevuto un <strong>Rimborso 50%<\/strong>.<\/li>\n\n\n\n<li>Cancellazioni effettuate <strong>meno di 24 ore<\/strong> prima del tour o <strong>assenze ingiustificate<\/strong> Sono <strong>non rimborsabile<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Annullamento da parte della Societ\u00e0<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In rari casi, Remoza Tours potrebbe dover cancellare o riprogrammare un tour a causa di:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Condizioni meteorologiche<\/li>\n\n\n\n<li>problemi di sicurezza<\/li>\n\n\n\n<li>Problemi operativi<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In tali casi, ai clienti verr\u00e0 offerto:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>rimborso completo<\/strong>, O<\/li>\n\n\n\n<li>L&#039;opzione di <strong>riprogrammare<\/strong> a un&#039;altra data disponibile<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Politica di rimborso<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I rimborsi verranno elaborati utilizzando il <strong>stesso metodo di pagamento<\/strong> utilizzato durante la prenotazione.<\/li>\n\n\n\n<li>L&#039;elaborazione del rimborso potrebbe richiedere <strong>5-10 giorni lavorativi<\/strong>, a seconda della tua banca o del tuo fornitore di servizi di pagamento.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Modifiche e cambiamenti<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I clienti possono richiedere modifiche alla propria prenotazione (data, ora o servizio) almeno <strong>24 ore prima<\/strong>, salvo disponibilit\u00e0.<\/li>\n\n\n\n<li>Faremo del nostro meglio per adattarci ai cambiamenti, ma sono <strong>non garantito<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Politica relativa agli arrivi in ritardo<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Se un cliente arriva in ritardo e perde il tour, verr\u00e0 considerato un <strong>non si \u00e8 presentato<\/strong>, e non verr\u00e0 emesso alcun rimborso.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Condizioni speciali<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alcuni tour (ad esempio, viaggi privati, tour a lunga distanza come i templi di Abu Simbel o pacchetti personalizzati) possono avere <strong>diverse condizioni di cancellazione<\/strong>, che verr\u00e0 chiaramente indicato al momento della prenotazione.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Contattaci<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Se avete bisogno di cancellare o modificare la vostra prenotazione, vi preghiamo di contattarci al pi\u00f9 presto:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce7 Email: <a>info@remozatours.com<\/a><\/li>\n\n\n\n<li>\ud83d\udcde Telefono \/ WhatsApp: +(+20) 1062591849<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u2714 Nota importante<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Confermando la prenotazione con Remoza Tours, accetti i termini e le condizioni descritti nella presente Politica di Reso e Cancellazione.<\/p>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Cancellation Policy At Remoza Tours, we aim to provide flexible and transparent booking conditions for all our customers. Please read our return and cancellation policy carefully before confirming your booking. 1. Cancellation by the Customer 2. Cancellation by the Company In rare cases, Remoza Tours may need to cancel or reschedule a tour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14800,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15507","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return &amp; Cancellation Policy - Remoza Tours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/remozatours.com\/it\/politica-di-cancellazione-del-reso\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Cancellation Policy - Remoza Tours\" \/>\n<meta property=\"og:description\" content=\"Return &amp; Cancellation Policy At Remoza Tours, we aim to provide flexible and transparent booking conditions for all our customers. 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